Basic Trouble Shooting for E-MAIL (Outlook Express)

Check E-mail Settings...

  1.  Open Outlook Express, choose Tools, and Accounts
   
   
  2.  Under the Mail tab, you will find your e-mail accounts. 
The 'default' account must be the same as your login in name and password

(After you have checked the properties, if the login account is not the default,
use the 'Set as Default' button to make the correction.)

3.  Highlight the (default) account.  Choose the Properties button.

   
   
  3.  The 'General' tab shows the name, organization, email address & return address. 
Verify that there is a check mark in the "Include this account when receiving mail
or synchronizing".
   
     
  4.  The Servers tab shows the incoming server to be a 'POP 3' server. 
The incoming and outgoing mail should be 'mail.cybernet1.com'. 
Your Incoming Mail Server Account Name and your Password should
be entered in LOWER CASE.
   
     
  5.  Under the Connections tab, there should be a checkmark in
'Always connect to this account using:
and your 'CyberNet1' account
should appear.  If you click on the Settings button the phone number
should be 541-2500.